We love our balloons and hope you do too! 
The Australian sun is something special and balloons aren't particularly fond of it's rays. When the weather heats up, special care must be made to protect your balloon. 

A bit of Science:

As helium molecules heat they start moving and expanding, this movement puts pressure on a latex balloon and can cause it to expand and pop. On a hot day this movement will also speed up the float time of your balloon and significantly reduce it from 8-12hrs to 3-4hrs (for standard size balloons).

The following are a few tips to care for your balloons. 

  • Balloons and Cars 
    It is very important to get your balloons home or to your event as soon as possible. Balloons can pop when exposed to hot metal objects such as awnings, the outside of the car or seatbelt parts. We recommend turning on air conditioning to allow for the temperature of the car to come down before placing balloons into the car. Do not leave car unattended while it’s turned on. If air conditioning is not available, you may want to open your doors and allow the car to ‘air out’ for a few minutes. Traveling with your windows “partially” down so there is a cross breeze can be helpful. Balloons may escape if the window/s are opened too far. NOTE: Helium expands in the heat. Warm or hot temperatures can bring balloons down faster than their proper float time and may result in popping.


  • Balloons and the Wind
    Due to our proximity to the beach, wind is another weather factor to look out for. Make sure your balloon is secured in your hands (we even suggest hugging those jumbo balloons) as they are being placed in a car. Yanking a balloon into the car in the opposite direction of the wind can cause your balloon to pop or tear due to the force. If you are concerned we are happy to carry the balloon to the car for you.

  • What to Look for with Ceilings 
    It is very rare to find an actual flat ceiling. Certain materials (such as stucco, sound board, rough ceiling, cedar, sprinkler nozzles halogen lighting, etc.) may cause balloons to pop. Regular light bulbs may not pop balloons. If you are not sure if your balloons will pop on your ceiling, get a sample balloon and let it go to the ceiling several times in several spots. This will help alleviate wasted time and money guessing if the effect will work.

  •  Bagged Balloons
    Bags should be used for transport only and balloons should be in the bag for no longer than an hour or so. Extended periods of time in bags can reduce the balloon float time. 

  • Mylar Balloons 
    It is possible to re-use most foil balloons but we cannot guarantee that it will work every time as they are fairly delicate but it is worth a try. Expel the air from your balloon by inserting a long straw quite a distance into the self sealing valve, the air will then start to come out and you can flatten and fold your balloon.

  • Latex Balloons 
    As latex balloons are biodegradable, it is normal that they (all colors and clear) oxidize and become cloudy over time as they degrade. Heat, sun and high humidity can accelerate this process. Latex balloons are not reusable. It is illegal to release more than 19 balloons into the air. Please recycle.

  • Floating Time 
    Typically a standard 11” latex balloon will last 10-12 hours depending on heat and humidity. Treated with “Hi Float*” these balloons will last 2-3 days.  Exposure to warm temperatures can reduce the float time. Foil balloons generally last a week and sometimes more. Unlike latex balloons, mylar balloons hate the cold. If you have a mylar in air conditioning or a cold place, for a period of time, it WILL slowly deflate on you. 

    * Hi-Float is safe, nontoxic, water soluble and biodegradable used to extend the float time of latex balloons. Please note we do not use hi-float in our confetti balloons.

  • Avoid Sunlight
    Heat and sunlight act like kryptonite to balloons. Storing your balloons in a cool place can do wonders for making them last much longer than they would otherwise. For foil balloons, try to maintain a consistent temperature so they won’t be shocked and damaged by the fluctuations.

  •  Heat Sensitivity 
    If you are throwing an all-day outdoor party or weekend event, you will want to take extra precautions to preserve your balloons. Helium molecules expand when exposed to heat, and this continual increase of heat and pressure from the molecules moving about may lead to noisy and disruptive balloon popping. You may be tempted to throw some water on them to cool them off, but that can actually cause them to stick together and pop as well. Instead, stick with light coloured balloons since they won’t heat up as fast as their dark counterparts would. Also, bring them indoors at the end of the day so they are not left out all night. As the temperature drops, the balloons will shrink and when they become enlarged the next morning it may lead to popping.

  • Pet Precautions
    If you live with pets, store your balloons in a room that they cannot access. When your puppy pals and feline friends are left to their own devices, they will have a ball playing with the strings and potentially puncturing the balloon itself. Keep balloons away to help you furry friends’ safety too, since they could get caught in the strings or ingest the popped balloon. Same for young children: Keep them away from balloons and strings too.

  •  Inflating Balloons Purchased Somewhere Else
    We do not guarantee balloons not purchased from Palm & Pine and if they are defective or burst during or after inflation, you will still be charged the full amount for inflating that balloon. We can not speak to the quality of balloons purchased from outside suppliers and can not speculate as to how long they will float. The price for inflating balloons from another supplier will vary depending on the size of the balloons. Please bring your balloons to our store for an accurate price quote. We reserve the right to refuse inflation of any balloons if deemed necessary by our staff. 

  • Outside The Shop
    Please be aware that while not a conclusive list, the following things/events can pop your balloon and/or affect your balloon’s float time: Doorways, awnings, cars, metal, sharp surfaces, pointy things, hot surfaces, letting go of the balloon (either intentionally or by mistake), the weather (rain, snow, hail, wind, tornadoes).

    Please maintain constant awareness of surroundings outside our shop.

  • If Nothing Else
    Do not breathe helium from a balloon. Helium is not toxic, nor flammable, but breathing it can result in asphyxiation (loss of consciousness due to insufficient oxygen). Do not release foil balloons outdoors. Power failures can result if these balloons become entangled in electric lines. Popped latex balloons present a choking hazard for small children. Do not leave small children unaccompanied with balloons.


    Our Policy:

    While we use the highest quality balloons, and take every precaution necessary with your balloons to ensure they last through your event, once the balloons leave our door they are out of our control and thus care is within your hands. Popped-Balloon Insurance (PBI) is available from our shop for a nominal fee either at the time of order placement or when being picked up. Please enquire about PBI if you are concerned about the heat or wind. 

    There is no free balloon replacement for popped or deflated balloons without PBI.